about photos bookshelf portfolio blog home
Begin main content

LinkedIn - how not to implement a site-down page

LinkedIn is down

We Haz Crashed

LinkedIn showing us how not to tell customers that their service is temporarily unavailable. It's down on an Australian Sunday afternoon, which is prime weekend upgrade time in the US, so I assume this is intentional (or semi-intentional) downtime. They might like to use this image I just made them at mine.icanhascheezburger.com

Update: I don't know how long the site was down when I first posted, but about 50 minutes later the above error page was replaced with this one:

Wizard!

Update 2: Well the LinkedIn crew obviously agrees it was a non-optimal experience - less than a day later they had tracked down this post and left a comment. Nice work, and a good example of retrieving a positive experience out of an outage.

03:05 PM, 07 Sep 2008 by Mark Aufflick Permalink | Comments (2)

XML

Blog Categories

software (4)
  ..heads up 'tunes (4)

Notifications

Icon of Envelope Request notifications

Syndication Feed

XML

Recent Comments

  1. Mark Aufflick: all good ideas
  2. Unregistered Visitor: Excellent!
  3. Mark Aufflick: Hey thanks
  4. Unregistered Visitor: Fantastic entry
  5. Mark Aufflick: Bah - dashboard widgets
  6. Unregistered Visitor: Nice
  7. Mark Aufflick: elegant maths (as opposed to elegant rabbit)
  8. Unregistered Visitor: Does that really matter?
  9. Mark Aufflick: Inspiration
  10. Unregistered Visitor: Perhaps...